SENIOR RESERVATIONS AGENT JOB will do the fallowing jobs / work – 1. Supervises and coordinates activities of workers engaged in reserving seat space for passengers on scheduled airline flights: Assigns workers to tasks in accordance with abilities and personnel requirements. 2. Observes work procedures, monitors telephone calls, and reviews completed work to ensure adherence to quality and efficiency standards and to rules and regulations. 3. Directs, explains, and demonstrates improved work practices and procedures to attain efficient utilization of personnel. 4. Writes revisions to procedure guides and memoranda describing changes in reservations methods, flight schedules, and rates. 5. Records teletypewriter messages and telephones passenger service personnel to obtain information regarding flight cancellations and schedule changes and to determine disposition of passengers holding reservations on cancelled or rescheduled flights. 6. Posts flight schedule changes and passenger disposition information on bulletin board, and directs staff to telephone passengers to notify of schedule and reservation changes. 7. Performs other duties as described under SUPERVISOR Master Title.
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Job Details: Provides prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.
Job Details: Securing reservations for long and short term leases. Attendance of weekly meeting with Senior Sales Executive. Liaise with Area Sales Manager and Operations.
Jobs Data as of 2020-04-06