Technical Support Specialist Job Description
Work information, duties, and responsibilities of a technical support specialist are the following:
1. Performs any combination of following duties to provide technical support to workers in information processing departments: Develops work goals and department projects. 2. Assigns and coordinates work projects, such as converting to new hardware or software. 3. Designates staff assignments, establishes work priorities, and evaluates cost and time requirements. 4. Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use. 5. Evaluates work load and capacity of computer system to determine feasibility of expanding or enhancing computer operations. 6. Makes recommendations for improvements in computer system. 7. Reviews and tests programs written by PROGRAMMER-ANALYST or COMPUTER PROGRAMMER to ensure that programs meet objectives and specifications. 8. Consults with QUALITY ASSURANCE ANALYST to ensure that program follows establishment standards. 9. Modifies, tests, and corrects existing programs. 10. Evaluates and tests vendor-supplied software packages for mainframe computer or microcomputers to determine compatibility with existing system, ease of use, and if software meets user needs. 11. Enters commands into computer to place programs in production status. 12. Inactivates, individually or in combination, each component of computer system, such as central processing unit, tape drives, and mainframe coolers. 13. Tests computer system to determine criticality of component loss. 14. Prioritizes importance of components and writes recommendations for recovering losses and using backup equipment. 15. Assists user to resolve computer-related problems, such as inoperative hardware or software. 16. Trains workers in use of new software or hardware. 17. Reads technical journals or manuals and attends vendor seminars to learn about new computer hardware and software. 18. Writes project reports and documentation for new or modified software and hardware.
Technical Support Specialist Job Salary in Dubai, UAE
The salary for a technical support specialist in Dubai, UAE, may vary depending on the work location and the hiring company. Some employers or companies pay a good salary, while others prefer to offer you a market-standard salary for this job. We suggest not to focus much on the salary but to pay attention to the career growth, working environment, benefits, and cost of living while applying for a job.
Suggestion When Applying For This Job
To better qualify for the job of technical support specialist, it is good that you have at least 1-2 years of minimum experience related to this job before you apply. Also, you must be knowledgeable about the job and ensure that you meet the necessary qualifications needed by the company. If you have those requirements, you can apply online with confidence and submit your CV.
Where To Apply For Technical Support Specialist Job in Dubai, UAE
If you're interested in working as a technical support specialist, then we suggest that you look for and apply for this kind of job online. The link below will take you to our partner's job posting for technical support specialist.