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Sutherland Global Company Profile
Sutherland Global is an experience-led digital transformation company that enables businesses to achieve exponential growth by delivering expertly engineered experiences for both customers and employees. This is achieved through a combination of human-centered design and the scale and accuracy of real-time analytics, AI, cognitive technology, and automation.
With a 35-year heritage, Sutherland has established itself as a future-ready organization, committed to caring for its customers’ customers. As an early pioneer in robotic automation, the company has expanded its core offering through steady organic investment and strategic acquisitions. Today, Sutherland creates relevant, instantaneous, predictive, and frictionless experiences.
Having developed best-in-class processes for some of the world’s most experience-native companies, Sutherland has gained invaluable insights into making digital experiences human-centric, transforming customer and employee relationships on a large scale.
What sets Sutherland apart as a digital transformation company is its role as the driving force behind the experience giants of today—companies renowned for their transformative customer experiences.
Sutherland’s expertise comes from working closely with the best in the industry, as well as its deep commitment to providing exceptional human experiences for customers.
The company serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.
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